Information Communication & Technology

Information Communication & Technology

Virtual Events: Making it work for you

Prior to the COVID-19 pandemic, many events were held in conference halls and event centers in cities across the globe, networking was easier with handshake openings and wide smiles, and the food served was splendid. But since the pandemic limitations on physical interactions, virtual events have quickly sprung in their stead, with meetings, classes and …

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4 Tips for Managing a Toxic Work Environment

Statistics have shown that we spend most of our life working, yes, working. Thus, if going to work (or just the idea of going to work) makes you tired, depressed, or even physically ill, that is more than just general work stress; these are the signs of a toxic work environment. Not everyone would have …

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Employee Productivity: How to Remain Productive Working from Home

A few months ago, no one would have thought many of us would now be working from home with no clear end in sight, joining zoom meetings, webinars from our home offices and kitchen tables or just searching for a platform that is best suited for your businesses to keep it operational. The shift to …

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5 Factors to Consider Before Choosing an Outsourcing Partner

  As of 2010, the global outsourcing industry was worth over 1 trillion USD annually; with India hauling a whopping $50 Billion; China $15Billion, with the remainder split among other countries playing actively in this field. In order to stay competitive in today’s ever-changing business climates, companies especially SMEs must constantly find ways to control …

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Outsourcing for SMEs

Small and Medium sized Enterprises have experienced increasing relevance to the world’s economy over the years as governments are generally unable to meet national employment needs, as such, they have focused on creating enabling environments for businesses to be created and for them to thrive. This trend is expected to remain and even grow over …

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Customer Acquisition for SMEs

SMEs – and we really just like to say Growing businesses, understand more experientially that customers are the lifeblood to their success. To achieve growth and a smooth transition from a start-up to a sustainable business, you have to understand customer relationship management, customer service and customer acquisition. Sounds repetitive, but they are really distinct …

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